A Fintech startup now uses Jira to maintain HIPAA compliance and build trust with their users
See how Quirk helped them get there
Client: An Australian Fintech Startup
Industry: Financial Technology
Project: ISO-27001 Compliant Atlassian Suite Implementation
“Partnering with this consulting firm to develop our Atlassian-based suite for work tracking and code management was a crucial decision for us. Their deep understanding of both the business and technical space led to a seamless integration of Jira, Confluence, and Bitbucket into our digital stack.
This integration significantly enhanced our security framework to align with our AFSL and ACL requirements. The team expertly implemented robust security controls and crafted precise, compliant workflows that are vital to our core operations.”
Gabriel Martinez, CTO
Strategic Alignment
The fintech startup sought to achieve its Consumer Data Right (CDR) accreditation, a critical step in its journey to becoming a leading player in the open banking sector. To meet this objective, the company needed to establish an Atlassian-based work tracking and code repository suite that complied with ISO-27001 open banking standards. This suite was also required to integrate with Azure Active Directory (AD) to control user access, ensuring a secure and efficient digital environment aligned with the company’s broader goal of maintaining stringent security and operational excellence.
Key Challenges
Prior to engaging with our consulting firm, the fintech startup faced several challenges:
- Inadequate Security Standards: The company was relying on Trello, which had minimal security and permission standards, insufficient for meeting ISO-27001 requirements.
- Lack of Traceability: Managing traceability was difficult, making the existing setup non-compliant and not audit-friendly.
- Non-compliant Workflows: The workflows in place did not meet the rigorous standards required for ISO-27001 certification.
These challenges posed significant risks to the company’s ability to secure CDR accreditation and effectively manage its operations within the regulated environment.
Solution and Implementation
To address these challenges, we implemented a comprehensive Atlassian-based solution:
- Atlassian Suite Implementation: We established Jira, Confluence, and Bitbucket instances, ensuring they were configured to meet ISO-27001 standards. This setup included full integration with Azure AD for Single Sign-On (SSO) and user access control, providing a secure and compliant work environment.
- Workflow Optimisation: We created end-to-end workflows within Jira that complied with ISO-27001 standards, ensuring that every aspect of work tracking from idea to deployment was secure, traceable, and audit-ready.
- Security Controls Setup: Robust security controls were implemented across all tools, aligned with the fintech startup’s requirements for Australian Financial Services Licence (AFSL) and Australian Credit Licence (ACL) compliance.
Key Technologies Utilised
- Atlassian Jira, Confluence, and Bitbucket: These tools were used as the core components of the work tracking and code repository suite. The integration of these tools ensured seamless collaboration, enhanced traceability, and compliance with ISO-27001 standards.
- Azure Active Directory (AD): Integrated with the Atlassian suite to manage user access and security, providing Single Sign-On (SSO) capabilities.
Measurable Results
The implementation of this solution resulted in the following outcomes:
- ISO-27001 Certification Achieved: The fintech startup successfully achieved ISO-27001 certification, a critical milestone in securing its CDR accreditation.
- Enhanced Security Framework: The new system significantly enhanced the company’s security posture, aligning with AFSL and ACL requirements and ensuring compliance with open banking standards.
Stakeholder Impact
The successful implementation had a positive impact across the organisation:
- Operational Efficiency: The Atlassian suite provided a robust, compliant environment that streamlined work tracking and code management processes, reducing the risk of non-compliance.
- Enhanced Security and Control: The integration with Azure AD and the implementation of SSO significantly improved user access control and security, ensuring that the organisation could confidently operate within the highly regulated fintech space.
Comparative Advantage
Quirk stands out due to our deep expertise in Atlassian tools and our ability to deliver solutions that are precisely aligned with business needs and regulatory requirements. We don’t just configure tools—we integrate them into the fabric of the client’s operations, ensuring that they not only meet compliance standards but also drive operational excellence. Our commitment to our clients’ success is evident in our meticulous approach, ensuring that they are well-positioned to achieve and maintain compliance long after the project concludes.
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